Returns

The short version

You can return a hat within 30 days. It needs to be unworn, with its tags still on. You pay the return shipping, and we refund you within 5 business days of receiving it.

How to start a return

1. Email hello@dailyfedora.com with your order number.
2. Mail the hat, unworn with tags, to: RVA Hat Co., PO Box 4215, Richmond, VA 23232.
3. Return shipping is paid by you. We suggest a trackable service.

Refunds

We refund the hat to your original payment method through Stripe within 5 business days of receiving your return. Original shipping isn't refunded, except for damaged items. Your bank may take a few more days to show the refund.

Want a different hat?

We don't run a separate exchange program. Return the hat for a refund and order the one you want.

Damaged items

If your hat arrives damaged, email us with a photo and your order number and we'll replace it free.

Monthly hat plan

You can cancel the plan any time by emailing hello@dailyfedora.com (or from Manage your plan). Plan months already paid for aren't refunded, and the plan won't renew after you cancel.

Final sale

Hats bought off our in-person rack at $25 are final sale.